READERS' COLUMN
OPENING OF SAVINGS BANK ACCOUNT IN POST OFFICES
One of our members, Mr. Vijay Kumar Taneja, CLS (Retd.), 27-B, Pusa Road, New Delhi-110005, had encountered a problem in opening a Savings Bank Account at a Post Office because of the insistence of the Post Office staff on one particular mode of `Introduction'. He approached the Postal authorities for making the procedure more consumer friendly. The Postal authorities have reiterated their earlier instructions on the subject in a circular dated April 13, 2007, which is reproduced for the benefit of the readers.
No.113-6/2002-SB
Government of India,
Ministry of Communications & IT,
Department of Posts.
Dak Bhawan, Sansad Marg,
New Delhi 110001
Date: 13-4-2007
To
All Heads of Circles/Regions
Additional Director General, APS, New Delhi.
Subject : Introduction of depositor at the time of opening of saving account.
Sir / Madam,
The undersigned is directed to say that it has come to the notice of this office that saving accounts are being opened without proper introduction of the depositors. In some cases, post office staff insists introduction by the person known to post office as the only mean of introduction. This office had already specified the various modes of introduction vide SB Order No.30/2002 issued vide letter of even number dated 21-11-2002 and 27-11-2002. These modes are being reproduced below:
1. Attestation of the signature of depositor by a person known to post office or bank or authorities specified in this behalf.
2. Identification of depositor by means of photo Identity Card, Ration Card, Voter Card, Passport, Driving license, CGHS Card, or any other identity Card issued by a proper authority, bearing depositor's photograph and signature.
3. Identification of the depositor by a person who holds an account in the same post office where the depositor is having his/her account.
4. Identification of depositor through his/her post office/SB Identity Card.
It was mentioned in this order that particulars of identity should be entered in the SB-3 and Index Register.
2. It is further enjoined upon all concerned that it should be ensured that address of depositor filled in SB-3 is complete. If the introduction is accepted through a person, his/her full address should be noted on SB-3 and Index Register and if the introduction is accepted through any of the documents mentioned above, in addition to mentioning the particulars of that document, attested copy of the same should also be attached with SB-3.
3. It is requested that this may kindly be brought to the notice of all post offices including sub post offices for information, guidance and necessary action.
4. This issues with the approval of DDG (FS).
Yours faithfully,
(Kawal Jit Singh )
Assistant Superintendent Posts
(SB & CC)
